Effective Date: 31st October 2023
Business Name: Fintekpro
Website:https://fintekpro.com
Email: support@fintekpro.com

1. Information We Collect

We collect the following types of data:

• Personal Information: Name, email, phone number, billing address, GSTIN (if applicable)
• Transactional Data: Order history, payment confirmations
• Technical Data: IP address, browser type, usage data (via cookies)

2. Use of Information

We use your data to:

• Process and fulfill orders
• Communicate updates or offers
• Improve our website and services
• Provide support and invoice documentation

3. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share limited data with:

• Payment gateways and logistics partners for order processing
• Legal or government authorities when legally required

4. Cookies & Tracking

Our website uses cookies and analytics tools (e.g., Google Analytics) to enhance user experience and collect technical data.

5. International Data Transfers

If you are accessing our services from outside India, your data may be transferred to and stored on Indian servers. By using our services, you consent to this transfer.

6. Data Security

We implement industry-standard encryption and data protection practices. However, no system is 100% secure; users are advised to exercise discretion.

7. User Rights

You may request to:

• Access or update your personal data
• Opt out of marketing communications
• Delete your account (subject to our retention policy)

Email support@fintekpro.com for any data-related requests.

8. Retention of Data

We retain transaction records and user data for as long as necessary for legal compliance, taxation, and service delivery.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of the platform implies acceptance of the updated policy.